Privacy Policy

Your privacy is important to us. When you provide information to us via our Web site, we protect it according to this policy. If you have any questions, please don’t hesitate to let us know.

WHO IS A TYPICAL USER OF GDH’S WEB SITE?

Unless otherwise stated in another, more specific policy on the Web pages you are viewing, GDH generally collects, stores, and uses personal information to provide our recruiting, employment, and related business and professional services. We collect personal information about individuals who:

Visit our websites (www.gdhinc.com or any other GDH web site)
Are employed, assigned, or placed by GDH
Apply for or are considered for employment, assignment, or placement with GDH, and
Are representatives of our customers (including prospective customers), service providers, and suppliers.

WHAT INFORMATION DO WE COLLECT ONLINE?

GDH may collect, store, and use the following categories of personal information:

1. Information we may collect as part of the registration process, recruitment or job-matching services whether provided online, in-person, or by telephone.

  • Contact Information – Name, postal address, email address, and telephone number.
  • Professional Information– Job title, department, or job responsibilities.
  • Resume Information – Employment and education history, language proficiencies, security clearance information, and other work-related skills, awards, and honors, membership in clubs and organizations, personal interests and activities, and information regarding your career interests and other qualifications for or desires regarding future employment opportunities, including information regarding desired compensation and benefits.
  • Information you provide about others – Referrals, references or information regarding your emergency contacts.
  • Job-related social media data – Information from and related to publicly published profiles you’ve created on job-related social media platforms and job boards (such as LinkedIn, Monster, or CareerBuilder).

2. Information we may collect as part of the hiring and on-going employment processes.

  • Contact Information – Name, postal address, email address, and telephone number.
  • Identification Data – Social security number, driver’s license, passport, State/or other ID number and contents, and work authorization documents.
  • Screening Data – Drug, alcohol, and criminal background checks.
  • Financial and Benefits Data – Tax identification number, social security number, financial or bank account information, tax-related information, next-of-kin or emergency contact information, benefits selections potentially including health insurance, retirement planning information, and disability and health-related information, and health information, including that related to a work-related claim (e.g. Workers’ Compensation Claim).
  • Information you provide about others – Referrals, references or information regarding your emergency contacts.
  • Demographic Information – Date of birth, citizenship and work authorization status, and any other identification provided to GDH for application or employment purposes.
  • Additional demographic information – Gender, race, ethnicity, disability, veteran information, or membership in trade unions.
  • Biometric Data – Fingerprint identification.

3. Information we may collect from individuals representing organizations.

  • Contact Information – Name, postal address, email address, website and telephone number.

4. Information we may collect through your use of our website.

  • Credentials – User ID, log-in credentials, password, and/or PIN.
  • Location data – Your location, such as Global Navigation Satellite System (GNSS) data (e.g., GPS), data identifying nearby cellular towers and Wi-Fi hotspots.
  • Cookies and similar data – Cookies, web beacons, and other similar technologies.

5. Information we may collect when you communicate with us whether in person, through our website or via e-mail, over the phone, through social media, or via any other medium.

  • Contact Information – Name, postal address, email address, telephone number or social media account details (depending on how you choose to communicate with us).
  • Communications – Details of communications with us (including when it was sent, when it was received and where it was sent from (such as our website, post, telephone, e-mail, or social media)), as well as messages to you (including information that you may post on our social media platforms).

6. Information that we may collect from third party partners, our customers, and other GDH vendors.

Credit Data – Credit information (i.e. credit report, credit score, etc.).
Background Data – Background screening information (i.e. address history, criminal records, MVR, etc.).
Identification Data – Identity verification (i.e. government issued identification, social security number, etc.).

7. Information that we may collect incidentally from other sources or public sources.

  • Public Information – Information available in the media, social media or wider social media platforms (Facebook, Twitter, and LinkedIn), and security systems.

HOW DO WE USE THIS INFORMATION?

1. Information we collect as part of the registration process, recruitment or job-matching services whether provided online, in-person, or by telephone. We use this information to:

  • create, manage, and administer an individual’s relationship with us;
  • assess an individual’s suitability for employment and employ individuals;
  • match candidates with potential positions;
  • offer candidates placement at our customers;
  • refer an individual for employment to one of our customers;
  • provide general work-seeking services to individuals;
  • meet our obligations when acting as an employer in connection with employment and other obligations which apply to us under applicable employment laws;
  • manage the employment relationship with an individual, including for human resources management (for example career development, training, talent management, performance management, appraisals, and disciplinary and grievance management);
  • meet our obligations to an individual in respect of our relationship and/or contract with the individual when we act as an employment agency, recruiter, hirer, related professional services agency;
  • contact individuals via regular mail, e-mail, phone, text messages, and online communication platforms about our company or job openings that match the individual’s stated preferences, qualifications, and/or profile; these communications will only come directly from GDH (or agents working on behalf of GDH);
  • maintain appropriate records for potential and/ or actual litigation or investigations concerning GDH or its officers; and
  • personalize and deliver content about our services to individuals. For example, where individuals share geolocation data with us, this will allow the individual to search for jobs or create job alerts within that geographic area.

2. Information we collect as part of the hiring and on-going employment processes. We use this information to:

  • to meet our obligations when acting as an employer in connection with employment and other obligations which apply to us under applicable employment laws;
  • manage the employment relationship with an individual, including for human resources management (for example career development, training, talent management, performance management, appraisals, and disciplinary and grievance management);
  • detect or prevent any inappropriate behavior or breach of our policies, including protecting our intellectual property, confidential information, and assets;
  • make contact in an emergency;
  • ensure that our systems are used primarily for business purposes, have sufficient capacity for the needs of the business, and are protected against cybersecurity threats such as malware;
  • meet our obligations to an individual in respect of our employment and/or contract with the individual when we act as an employment agency, recruiter, hirer, related professional services agency;
  • contact individuals via regular mail, e-mail, phone, text messages, and online communication platforms about our company or job openings that match the individual’s stated preferences, qualifications, and/or profile; these communications will only come directly from GDH (or agents working on behalf of GDH);
  • to maintain appropriate records for potential and/ or actual litigation or investigations concerning GDH; and
  • personalize and deliver content about our services to individuals. For example, where individuals share geolocation data with us, this will allow the individual to search for jobs or create job alerts within that geographic area. In some jurisdictions, we must process this personal data in order to comply with statutes, rules, and regulations pertaining to equal employment opportunities or to assist GDH in compiling data for its equal opportunity practices and reporting, we may also ask you to provide additional information. The provision of this type of information will be voluntary, unless it is required by law, and failure to provide this information will not hinder your employment or project opportunities.
  • We collect and use Screening Data and Demographic Information when consistent with a legal basis and only as authorized under applicable law. Voluntary self-identification of race and ethnicity will be kept confidential and will only be used in accordance with the provisions of applicable federal laws, executive orders, and regulations, including those which require the information to be summarized and reported to the Federal Government for civil rights enforcement purposes.
  • We collect and use Financial and Benefits Data to administer payments to you, provide employment-related health and retirement services, and other benefits applicable to your employment.
  • We collect and use Biometric Data in order to limit access to certain secure locations.
  • We use information relating to leaves of absence to comply with employment, social security, social protection and other laws, and to record and administer sickness and maternity leave.
  • We use information about your physical or mental health to ensure your health and safety in the workplace and to assess your fitness to work subject to appropriate confidentiality safeguards and to provide appropriate workplace adjustments, to monitor and manage sickness absence and to administer benefits.

3. Information we collect from individuals representing organizations. We use this information to:

  • provide and manage staffing placement, consultancy, outsourcing, and management services;
  • develop and maintain staffing relationships with our customers, suppliers, and service providers. We use the information, including delivering event and marketing communications, through e-mail, telephone, text messaging, direct mail, and online communication platforms. These notifications will provide instructions on how to opt out of receiving similar e-mails or communications from the service, and
  • improve our services and develop new services based on the preferences and behaviors of these individuals.

4. Information we collect through your use of our website. We use this information to:

  • identify issues with the website or application and user’s experience of the website or application;
  • manage and administer our IT systems; and
  • monitor the way our website is used (including locations it is accessed from, devices it is accessed from, understanding peak usage times, and analyzing what functionality and information is most and least accessed).
  • Instead of having to type in your personal information, some functionalities on our website may allow you to use third-party authentication tools such as Facebook, Twitter, and Google to populate certain fields. By authenticating through one of the social media options, you allow us to receive your personal and other information that is accessible through these tools. This information may be incorporated into your profile. For any such tool you choose to use, we encourage you to also review the tool provider’s privacy policy and any terms and conditions.

5. Information when you communicate with us whether in person, through our website or via e-mail, over the phone, through social media, or via any other medium. We may use this information to:

  • answer any issues or concerns;
  • monitor communications for quality and training purposes;
  • develop new services which are based on the information you provide;
  • improve our services based on the information and feedback you provide, and the information and feedback provided by others;
  • personalize our service to you to take account of the information and feedback you have provided; and
  • make necessary disclosures in response requests which we are legally required to comply with, to law enforcement or regulatory authority, body or agency, or in the defense of legal claims.
  • We may use personal information to permit you to participate in social media feeds. If you choose to participate, your public username may be displayed on the sites along with your post, including, but not limited to, comments, images, and video. We may provide you with access to third-party functionality that allows you to post content to your social media account(s). Any information that you provide through use of this functionality is governed by the applicable third party’s privacy policy, and not by this Privacy Statement.

6. Information that we collect from third party partners and our customers. We use this information to:

  • ensure that individuals are genuine and to verify the information provided to guard against fraud and other criminal activities;
  • provide, manage, and administer our services to individuals and our customers;
  • manage and administer our IT systems;
  • personalize our service to you by complementing your behaviors and preferences;
  • perform statistical analysis and research into the individuals using our services so that we can better understand our users and develop and improve our services to meet the needs and preferences of our users and our customers; and
  • combine this information with other types of information mentioned above to create holistic profiles of our customers which allows us to make our services more personal and tailored to each customer’s preferences and habits.

7. Information that we collect incidentally from other sources or public sources. We use this information to:

  • maintain market awareness;
  • build and maintain social media presence and branding; and
  • provide security to our premises.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

WHAT INFORMATION DO WE SHARE?

GDH holds its employees, agents, and suppliers accountable for maintaining the trust that you place in us with your personal information.

For individuals, GDH shares the data that is necessary to perform its staffing services with customers, suppliers, or with service providers that may be engaged to assist in managing the processes required to provide these services.

Any engagement of a customer, supplier, or service provider will be governed by appropriate contractual requirements limiting the use of your information for any purposes beyond those specifically directed by GDH and requiring that they ensure sufficient administrative and technical security mechanisms are in place to prevent your information from being improperly used, disclosed, or accessed.

We share only the necessary data to facilitate the employment and managed services requested by you, or in order to provide our staffing services, we share your personal information with:

  • our customers or suppliers for potential placement, employment, and related professional services opportunities;
  • our customers or suppliers who are seeking employees that match your qualifications and profile;
  • the company to which you have been assigned to work, in order to integrate with their application and employment processes;
  • managed service providers that administer and manage contingent workforce programs for our customers;
  • service providers that perform outsourced administrative services on our behalf, such as applicant tracking systems, human resource information management, payroll processors, and benefit administrators, and
  • our information technology vendors for data storage or hosting, business continuity, and disaster relief.

At all times, GDH shares your personal data with these third parties only for recruitment, placement, employment, and related professional purposes.

We also share your information with certain other third parties. We will do this either when we receive your consent or because we need them to access your information to provide services to you or for one of the other purposes set out in this Privacy Policy. These include, but are not limited to, tax authorities, credit reference agencies, anti-fraud databases and agencies, and screening agencies.

Your personal data may be transferred to other third-party organizations in certain scenarios:

  • If we’re required to by law, or under any regulatory code or practice we follow, or if we are asked by any public or regulatory authority – for example the Police, or if we are defending a legal claim your information may be transferred as required in connection with defending such claim.

TO UNSUBSCRIBE FROM OUR COMMUNICATIONS

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our marketing e-mails, updating your communication preferences, or by clicking this link. Unsubscribing from marketing communications will not prevent you from receiving transactional emails related to your account.

NOTIFICATION OF DATA PROCESSING IN THE UNITED STATES OF AMERICA

When you choose to submit information through the Web site, GDH and its affiliates may transfer, process and store the information in countries in which GDH and its affiliates maintain offices, including the United States. The United States does not regulate data protection in the same manner as other countries, including the Member States of the European Union. Accordingly, the data that you submit to GDH may be transferred to, processed, or stored in countries where the data protection laws are different than those of your country of residence.

INFORMATION STORAGE AND UPDATES

You can update your contact information by contacting us at any time. We may keep all information in an off-line form, for archival purposes or as otherwise required by law.

WEB SITE REVISIONS

We constantly update the features of our Web site to better serve you and all our customers, so this policy may also be revised from time to time. GDH may modify this policy without advance notice and any modifications are effective when they are posted here. By using our Web site, you indicate your understanding and acceptance of the terms of the policy posted at the time of your use. If you have any questions, please contact us at your convenience.


CALIFORNIA CONSUMER PRIVACY ACT NOTICE

Your Rights Regarding Personal Information

For individuals located in California, you are given rights under the California Consumer Privacy Act (the “CCPA”) about your personal information. You have the following rights:

  • Right to be Informed About Collection, Sale, or Disclosure: You have the right to be informed of the categories of personal information we collect about you as well as the sources from which personal information was collected. You also have the right to be informed of the business or commercial purposes for which we use, disclose, or sell your personal information as well as the categories of third parties with whom we share it.
  • Right of Access and to Obtain a Copy of Your Personal Information: You have the right to request access to and a copy of your personal information that we collected over the previous twelve months.
  • Right of Deletion: You have the right to request that we delete personal data that we collected from you, subject to certain exceptions.
  • Right to Opt-out of the Sale of Personal Information: GDH does not sell personal information to third parties.
  • Right Not to Be Discriminated Against for Exercising These Rights: You have the right to be free of discrimination for exercising your consumer privacy rights. We will not deny you goods or services, charge different amounts or provide a different quality level of goods or services for exercising your rights unless the difference is reasonably related to the value of your data.

GDH has issued this CCPA Notice pursuant to the California Consumer Privacy Act of 2018. This CCPA Notice, effective January 1, 2020, applies to California consumers only, and supplements the terms of GDH’s privacy policy.

How to Exercise Your Privacy Rights

You may make a request for the disclosures or deletion described above by:

  • Clicking this link.
  • By phone at 1 (888) 914-9661

You may be required to submit proof of your identity for these requests to be processed as a verifiable consumer request. We may not be able to comply with your request if we are unable to confirm your identity or to connect the information you submit in your request with personal information in our possession. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization.

We will respond to your request consistent with the CCPA, which does not apply to certain information, such as information made available from government records, certain data subject to the Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA) and certain other laws, and where its application is preempted by, or in conflict with, federal law or the United States or California Constitution.

Effective Date

We will update this CCPA Notice from time to time. Any changes will be posted on this page with an updated revision date.