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PC Life Cycle Technician

Job Number: 51862

Contract

Springdale , AR

Posted on May 16, 2018

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The Desktop Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required.

Other responsibilities:

Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs.
Conduct research on desktop products in support of PC procurement and development efforts. Evaluate and recommend products for purchase.
Write technical specifications for purchase of PCs, desktop hardware and related products.
Remote tools: troubleshoot, imaging, upgrade


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GDH Consulting, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran’s status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.