Responsible for the day-to-day governance and performance management of the DBA’s and database system owned by the IT. This role will develop and implement the strategic direction; managing the database systems by implementing policies and procedure for ensuring the security and integrity of the company’s databases. The ability to work and coordinate projects between internal departments and manage strategic planning is required.
Responsible for strategic and tactical management for primarily MS SQL and DB2 systems. Manages and coordinates the day-to-day planning, design and maintenance of servers and databases.
Accountable for developing and driving annual and continuous improvement plans for DBAs.
Investigates industry trends and implement new technologies to improve the level of service and technology provided to the business.
Establishes standards and procedures for all Database systems owned by IT Operations.
Define and ensure daily operational tasks needed for optimal database performance and stability are carried out by the DBAs.
Seek ways to actively improve the stability, performance, monitoring, security, and backups of Database systems.
Write and maintain database documentation, requirements and standards, communicating them to development teams and others as appropriate.
Technology leadership skills to include coaching/mentoring/teaching, critical thinking/judgment, facilitation, leading change, and team development.
Define Database “Gold Standard” for the data platforms and environments.
Participate in project planning and scoping, change management, and resource capacity planning.
Work closely with all IT teams and business groups to manage customer satisfaction and direct investigation and remediation of service level breakdowns.
Assist in the management of IT communication programs that effectively describe and promote the department, products and services delivered.
Investigate industry trends and new technologies, providing guidance and recommendations to senior management to improve the level of service provided to the business thru cost reduction and process efficiency.
Recruit, develop, retain and motivate a team operating at a high performance level.
Responsible for maintain as an escalation point of contact for on-call support and provide senior management
Ability to be detail-oriented, self-motivated, and an excellent, creative problem-solver, with proven ability to successfully manage multiple disparate streams of work in a challenging, dynamic environment
Experience with the Database code development Life Cycle
Excellent communication and presentation skills and must possess exceptional ability to work well with individuals and teams at all levels, across all division’s.
Proficiency in developing creative Power point visual presentations to effectively communicate health of enterprise data platform to senior leadership.
Demonstrate solid organizational and time management skills with ability to perform detailed tasks with high degree of accuracy and work and perform under pressure.
Proficiency in implementing a progressive work culture and promote proactive monitoring and processes to maximize database system availability
Master’s or Bachelor’s degree in Computer Science, Technology or a related field, or an equivalent combination of education and experience.
ITIL Foundation certified preferred
Minimum 12 years’ experience developing, implementing and managing DBA’s and database systems in a multi-datacenter environment.
Experience managing High volume transaction processing (OLTP) environments, with 24/7 support and 99.999% uptime requirements.
Experience managing Batch processing/Big Data environments.
Experience managing remote employees.
High level of experience with Database monitoring and performance tuning.
Experience with deployment and system build automation.
Experience working with geographically dispersed teams and customer base.
Ability to motivate others to perform above normal expectations.
Excellent customer service, communication, interpersonal and presentation skills
Advanced relational database proficiency in SQL, with the ability to design and execute advanced database queries. Database experience in DB2, Microsoft SQL Server required.
Strong understanding of managing and monitoring Database systems in a high volume, highly available OLTP environment.
Strong technical skills in Microsoft SQL server always on, as well as the latest Microsoft clustering, replication, reporting and analysis technology.
Good understanding of DB2 LUW well as replication, backup and other ancillary tools like commvault, DB2 Optim.
Strong understanding of Windows, Unix, and Linux operating systems.
Understanding of RDBMS.
Microsoft SQL and DB2 best practice and standards.
Demonstrated ability to manage multiple projects and initiatives from various business units.
Ability to lead, influence and motivate team and partners.
Effective presentation, documentation, interpersonal, and leadership skills with a team-oriented approach are necessary.
Ability to think strategically and communicate effectively in a fast-moving, rapidly changing environment.
Proven people management skills.
Demonstrated analytical and problem-solving skills.
Management and leadership skills to attract, retain, and motivate high talent professionals.
Strong written and oral communication skills.