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Customer Care Specialist (OLR)

Contract

Decatur , GA

Posted on Jul 13, 2017

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Job Description:

Online Registration customer care and processing specialists are responsible for handling calls from new and existing customers regarding the roll-out of a new web-based application. Using their knowledge of the system, computer technical skills and great customer service skills, these professionals will assist in processing electronic applications and respond to customer questions and issues in multiple format types to include face-to-face, telephone, and email.  

A high school diploma and basic computer skills are required.  Customer service experience is preferred. 




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GDH Consulting, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran’s status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.