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Repair Services Associate I

Contract

Buffalo Grove , IL

Posted on Feb 16, 2017

  • Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards. 
  • Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections. 
  • Records work performed in the form of symptom codes and parts replacement reasons. 
  • Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards. 
  • Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes. 
  • Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving limited number of factors. 
  • Learns policies and procedures, and applies them in routine activities. 
  • Complies with all required safety practices, and regulations. 
  • High school education or equivalent vocational qualification. 
  • Less than 1 year of experience.


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GDH Consulting, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran’s status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.